Healthcare facility management is facing a critical challenge due to the escalating violence in healthcare settings. This rising trend is a significant threat to both healthcare staff and the effectiveness of healthcare facilities. The safety and well-being of staff are paramount, and their protection is crucial to maintaining operational efficiency. Addressing this issue requires a comprehensive understanding and implementation of various strategies.

Current State of Violence in Healthcare Settings

There has been a notable increase in violence against healthcare workers in recent years. Data from the Bureau of Labor Statistics shows a 63% rise in violent attacks against medical professionals from 2011 to 2018. The COVID-19 pandemic saw a further escalation in aggression against staff. According to a 2022 survey by National Nurses United, 48% of nurses reported an increase in workplace violence, a significant jump from previous years.

Impact on Healthcare Facilities

The increase in violence not only affects healthcare professionals’ morale and retention but also impacts resource allocation. Ensuring the safety of staff is vital for the smooth operation of healthcare facilities. Healthcare facility managers must thus focus on developing and implementing effective strategies to mitigate these risks. This requires a careful assessment of existing security measures and identification of areas needing improvement.

Strategies for Mitigating Violence

To combat this rise in violence, healthcare facilities are adopting a range of strategies. Enhanced design and layout of facilities, such as repositioning exam room layouts, are being implemented for improved safety. Technological measures like security cameras and metal detectors are increasingly common. Physical security enhancements include upgrades like safety glass and separate staff entrances/exits. Staff training in de-escalation techniques and mental health support are crucial components of a comprehensive approach.

Legislative Support and Reporting Protocols

Legislative support, such as the SAVE Act, plays a critical role in providing federal protections for healthcare workers. Facilities are also implementing procedures for reporting incidents of violence and ensuring effective responses. These include coordination with local law enforcement and the establishment of violence prevention committees. The goal is to treat assaults as significant aberrations requiring thorough investigation and response.

Addressing violence in healthcare settings demands a multi-faceted approach. Strategies must encompass physical security, staff training, technological advancements, and legislative advocacy. As healthcare facility managers, prioritizing these strategies is imperative for the safety of healthcare workers and the optimal functioning of facilities. Continuous review and adaptation of these strategies are necessary to effectively address the evolving nature of workplace violence in healthcare settings.


Resources: Denver PostAHAHCD Magazine