The field of hospital facilities management is experiencing a period of significant change, as highlighted by the detailed findings of a 2023 Salary Survey. This comprehensive survey, a collaborative effort between the American Society for Health Care Engineering (ASHE) and its Health Facilities Management magazine, offers a window into the evolving dynamics of this critical sector. Drawing from the data presented in the 2023 survey, six key insights and projections for the year 2024 have been identified. These insights paint a vivid picture of the anticipated shifts and emerging challenges that professionals in hospital facilities management will likely encounter in the near future.

  1. Evolving Roles and Increasing Responsibilities:
    Facilities managers are adapting to a challenging environment characterized by the need to “do more with less.” Despite moderate salary increases, with facilities managers averaging $125,246 and a notable 14% rise for environmental services (EVS) staff, budget constraints, and staffing shortages remain pressing concerns. The trend of facilities managers assuming additional responsibilities, such as construction and EVS tasks, especially in smaller hospitals, is likely to persist in 2024.
  2. Professional Certification and Career Advancement:
    The value of professional certifications, such as the Certified Healthcare Facility Manager (CHFM), is gaining recognition. Facilities managers with such certifications command salaries up to 20% higher than their non-certified counterparts. In 2024, this trend is expected to intensify as healthcare institutions increasingly acknowledge the direct correlation between certification and enhanced operational competence.
  3. Strategic Responses to Financial Pressures:
    Hospitals are exploring innovative strategies to address financial challenges. For example, some institutions are adopting lean management principles from the manufacturing sector to streamline operations and reduce waste. Others are experimenting with predictive analytics to optimize maintenance schedules and staffing, thereby reducing unexpected costs, and improving efficiency.
  4. Sustainability and Energy Management:
    With an accelerating focus on sustainability, facilities managers are playing a crucial role in driving energy-efficient practices. In 2023, about 55% of facilities managers were involved in energy management, a significant increase from 30% in 2021. This trend is poised to continue in 2024, with hospitals increasingly adopting green technologies like solar panels and energy-efficient HVAC systems. Case studies from leading hospitals demonstrate substantial cost savings and improved patient environments through these initiatives.
  5. Technological Innovations:
    The integration of advanced technologies such as the Internet of Things (IoT) and AI-driven facility management systems is beginning to reshape the field. In 2024, these technologies are expected to gain further traction, enabling facility managers to monitor and optimize hospital operations more effectively, ensuring better patient care and operational efficiency.
  6. Preparing for a Future Workforce:
    The industry is anticipating a wave of retirements, creating a need for succession planning, and attracting new talent. Hospitals are looking beyond traditional hiring strategies, focusing on mentorship programs and partnerships with educational institutions to cultivate the next generation of facilities management professionals.

As we look towards 2024, hospital facilities management is set to evolve further, with professionals facing increased responsibilities and opportunities. Embracing certification, adopting innovative financial strategies, focusing on sustainability, and leveraging new technologies will play large roles in navigating the complexities of the healthcare environment. Facilities managers will continue to be pivotal in shaping the future of healthcare infrastructure, ensuring efficient, safe, and patient-centric environments.